A Stomper sent in video footage showing the Vietnamese tourist kneeling down and begging for his refund at the Sim Lim Square shop making headlines recently, Mobile Air.
The tourist, who earns $200 a month as a factory worker in Vietnam, was asked to pay an additional $1,500 for a warranty package on top of a payment of $950 which he had already made for an iPhone 6.
He had intended to purchase the mobile phone for his girlfriend as her birthday present.
In the video, a man, presumably the shopkeeper, is heard asking the tourist how he is "going to settle (his) money".
In tears, the tourist said, "I don't know. I borrowed (from) my friend, so I want to give (it) back to my friend, you know?"
He then bowed his head to the ground, looking helplessly around. He did this twice before standing up.
The Stomper had written in an email to Stomp:
"Here is the video of the Vietnamese tourist kneeling down and begging at the shop.
"I hope you can post it on Stomp to show people what Mobile Air is doing to tourists."
Mobile Air has spurred the outrage of netizens previously with news of the shop refunding another tourist, a female Chinese national, $1,010 in 5 and 10-cent coins.
The internet is also currently abuzz with stories of scam cases in Sim Lim Square, with The High Court of Singapore granting a permanent injunction against another shop there, Cyber Maestro Pte Ltd, prohibiting its employees and agents from engaging in several unfair practices under the Consumer Protection (Fair Trading) Act.
See related articles:
Sim Lim mobile shop owner exposed online after incident of Vietnamese tourist tearfully begging for refund
Vietnamese tourist kneels down and tearfully begs for iPhone 6 refund at Sim Lim Square shop
Sim Lim Square shop refunds $1,010 to woman who bought iPhone 6 Plus -- in 5 and 10-cent coins