STOMPer Justina has encountered multiple incidents of missing mail and letters that have been tampered with. She even had her parcels go amiss.
Elaborates the STOMPer:
"Sing-Post has constantly lost my mail and my letters have been tampered with.
"Though SingPost has received feedback from me several times via e- mails and phone calls, the situation was not permanently resolved.
"SingPost has yet to get to the root of these problems .
"They are taking my complaints too lightly, and I can't find any other channels to raise this issue.
"My school and bank have verified that they sent me bills and letters, and yet I have not received them.
"During November 2011, I had two credit card bills that I never received, thus I had bank officers calling to inform me that I had defaulted on payments.
"I spoke to one of SingPost's branch officers and he promised me that my mail won't go missing again, and that he would personally inspect and handle my mail till he retires.
"Since my letters and parcels are still going missing, my guess is that he is probably retired now.
"Hopefully SingPost will improve their services and deliver my mail on time!"
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