What Bugs Me
Women detained, forced to do squats naked -- over fingerprint scan confusion in JB

Two Singaporean women merely wanted to have supper in Johor Bahru, but a confusion over the new fingerprint scanning system introduced by Malaysian Customs resulted in to two days of humiliation for the women.

STOMPer Artful Dodger, who read about the incident on The New Paper today (Jun 14), said:

"I'm disturbed after reading this story. It terrifies me to go to Malaysia now, because it seems crazy things can happen to you, even if you make an honest mistake."

According to the report in The New Paper, the woman, Jane, was driving her friend to Johor Bahru last Thursday. When they reached a lane at the Malaysian Customs checkpoint counter at 1.30am, no one was manning the booth.

They tapped the Touch 'n Go card and drove on as the barrier lifted, thinking that there would be another station for the new thumbprint system.

However, when she realised that there were no more stations, she made a U-turn to head back to the Malaysian Customs, and told them that their passports were not stamped. What happened next was a nightmare for both women.

An immigration officer accused them of illegal entry and they were made to wait in a meeting room and later taken to an enforcement unit.

Hours later, a higher rank officer told them: "If you pay RM6,000 (S$2,400) by today, we will let you out."

They agreed to pay and were made to sign an undertaking in Malay, even though they did not understand its contents.

Six hours later, however, they were taken to a detention centre in Pontian, where they were told by a female officer to strip naked and made to do 10 squats each.

They then had to spend 24 hours in an overcrowded detention cell infested with mosquitoes and termites, causing them to get rashes and insect bites. They were also forced to eat soggy rice using their hands. The only way for them to relieve themselves was through an open-concept toilet.

When they approached an officer and offered to pay the RM6,000 fine later, they were surprised when they were told they would only be given a warning letter, which stated that they had committed an offence for not having a valid pass to enter and stay in Malaysia.

Their nightmare ended at midnight on Saturday, 46 hours after it first started.

Jane vows never to step foot in Malaysia again, and will be consulting a lawyer about the case.

She said: "Even though they knew it was a mistake, they made us go through the humiliation and suffering."

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164 comments
desmondteo said   on 7 Jul, 2011   Report as offensive  
Like the above case. They report to Singapore police or complaint. No use at all. They bear their own consequence. A lesson to be learnt. Never cross the autopass gate when your passport is not chopped and always check if your passport is chopped when leaving the counter to avoid trouble later. This is always my usual practice. I also encounter the gates are open and no one was inside. I waited for the customs staff to arrive to chop my passport before proceeding. No use to lodge complaint.
desmondteo said   on 7 Jul, 2011   Report as offensive  
I saw a lot of ladies travelling alone in the car or 2 ladies only in the car. i fear for them cos they may be rape and rob anytime. I wonder why those girls are so daring to travel in Sg cars. Some luxury car like BMW and mercs somemore.
lamhoon33 said   on 28 Jun, 2011   Report as offensive  
Try not to go unless required as some of the custom officers will treat us according to their mood. If you meet someone which wake up at the wrong side of the bed, you are in for trouble.
ascw1000 said   on 25 Jun, 2011   Report as offensive  
***** the malaysia!!
shawneve said   on 24 Jun, 2011   Report as offensive  
Malaysia is a country that is really unsafe... the ppl there dun follow the rules... even the police is corrupted... After hearing ur story, I do not want to step into malaysia again unless necessary.... Is really a lousy country....
Seenickel said   on 24 Jun, 2011   Report as offensive  
Yes, the customs & police were wrong. But I think the driver was just plain STUPID to drive off without a stamp.
terungman said   on 24 Jun, 2011   Report as offensive  
i hope that the singapore immigration did not do the same as the malaysia counterpart on illegal entry personal
terungman said   on 24 Jun, 2011   Report as offensive  
if like that everyone boycott going to JB.Those singapore pr from malaysia can balik kampung as well.