STOMPer Wu Yia Boh was shocked when he saw the amount to be refunded to him was only $0.01. Why so little and how was the one-cent derived out of the total of $300k in refunds collected, questions the STOMPer.
The Land Transport Authority (LTA) had conducted a review earlier this year and found discrepancies in the distance fares charged for certain bus stops which had not been updated.
From now till June 17, 2011, commuters can check via the LTA website how much they will be refunded and how they can go about collecting this amount.
Said Wu Yia Boh in his email (Dec 20):
"How can? I was only refunded 1 cent out of the $300k in total refunds announced.
"How was this value derived?
"I was shocked to see I was only eligible for 1 cent of refund under the Bus Stop Distance Refund Scheme.
"Why so little?
"Where did the operator derive the 1 cent from?
"Consider the report which mentioned a substantial amount of $300,000 was collected from a result of overcharging -- 1 cent out of the $300k is so insignificant.
"If on average one affected commuter is entitled to a small amount of 1 to 50 cents, does it mean that the number of affected commuters is massively a lot more than the projected figure?"
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If you'd some brains and did follow through the news updates (instead of pricking up your ears only when the money sign kicks in), you shld know that only CERTAIN BUS ROUTES are affected, and the FARES for these routes VARY.
That means, even if you did travel on the affected route, how many times did you travel on that particular service? Did you transfer from another bus beforehand? (If yes your next fare within a certain time period will be waived or reduced).
Taking the bus as your main mode of transport does not guarantee that you can get a refund, less a hefty refund.