What Bugs Me
SMRT: Frequency of toilet cleaning increased but during off-peak hours

In an effort to provide commuters with cleaner toilets, SMRT has recently increased the frequency of toilet cleaning from three to six times a day.

This is in response to two articles previously posted on STOMP. In the first one, STOMPer computer forensic had complained about the filthy toilets at Boon Lay MRT station.

STOMPer vanillaijs however, felt that the increased cleaning periods were an inconvenience.

A spokesperson for SMRT said:

"We thank STOMPers computer forensic and vanillaijs for their feedback about toilets at our MRT stations.


"We would like to share that we have recently stepped up the frequency of toilet cleaning at our MRT stations, from three to six times a day, as they are regularly used by commuters. 

"We have also kept our toilet cleaning schedules to off-peak hours to minimise inconvenience to passengers. Throughout the day, the toilets are also maintained by our toilet cleaners.


"We had contacted STOMPer vanillaijs to obtain more details of her experience. As she could not provide exact details, we investigated the toilets at Yishun, Woodlands and Jurong East MRT stations, which she had singled out, and found them to be in satisfactory condition.


"We seek the public’s cooperation to use the toilets with care and consideration, and to throw used tissue paper in the bins provided."



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3 comments
vanillaijs said   on 25 Jul, 2010   Report as offensive  
Have any one else seen any other MRT's toilet is locked so often? I don't remember any where else, even those in town also don't have to locked so often to clean and they are still much cleaning then this one, I went to check and is not the one in Jurong but I WILL find out where is the exact location and take more photos as proof then let SMRT tell me how dirty then is consider dirty!
malachihoseaisaiah said   on 24 Jul, 2010   Report as offensive  
Yes!its very silly 2have toilet door locked 4half an hour,just for cleaners 2do their job inside there!During emergency,even one second or minute is just unbearable..SMRT let the cleaners have their say,in this matter,you invite enemies!..I suggest light cleaning at shorter times with more interval,One last full cleaning b4 station close for the day....ok????
vanillaijs said   on 23 Jul, 2010   Report as offensive  
Go see for yourself how clean you think it is? SMRT how dirty then you will cinsider it to be dirty? Do you really need to lock the door when you clean? Will you put more sign to inform the public or you expect all to remember the toilet OPERATION HOUR?