STOMPer Lim is annoyed with the service standard and the way he was treated at Goldkist chalet. On top of that, the chalet he was given was below standard and was gross even though it has been renovated he says.

In an email, Lim wrote:

"The condition of the chalet is totally below standard.

"Today (May 29), I booked a chalet at Goldkist for $188. At the reception, we were the only ones to check in and the rest there was complaining about spoiled air-conditioning.

"Some of the guests even said ‘without air-conditioning, I’m dying. I have been waiting for one hour for the repairman already!' Meanwhile, the rest of the guests were complaining about screwed up bookings.

"In the rooms there were spoiled doorknobs some even had no doorknob. The place was really gross even though they claimed that it has been renovated.

"On top of that, at night, a security came to tell us off that we could not use our own barbeque pit!

"We brought our own because their pits are really expensive as it cost $30 for one. That’s three times the price of a pit from Costa Sands.

"This is totally ridiculous. Their attitudes were really bad as well. They even used bright torchlight as if we were criminals.

"I will never visit in this resort again. Costa sands is still the best."

Contributed via STOMP iPhone app.