What Bugs Me
Train with faulty doors allowed to continue journey to avoid delays: SMRT

SMRT says the Circle Line train which experienced a fault with some of its doors on May 13 was allowed to continue its journey to avoid delays.

This reply came in response to feedback from STOMPer Kenneth, who said that some of the doors would not open when the train reached the various stations, causing confusion among commuters.

An SMRT spokesperson said:

"On 13 May at around 10am, a Circle Line train travelling towards Dhoby Ghaut MRT Station experienced a train fault at Serangoon MRT Station, causing some of its doors to remain closed.

"To prevent further delays as a result of withdrawing the train service, SMRT decided to continue the journey as some of the doors were still functioning.

"When the train arrived at subsequent stations, staff were positioned to guide passengers to doors that could open.

"The train was subsequently sent to the depot for checks after ending its journey at Dhoby Ghaut MRT Station and has since been repaired.

"SMRT apologises for the inconvenience caused."

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5 comments
nothuman88 said   on 22 May, 2010   Report as offensive  
Train Transport fee is increasing arh!!... Would you want to take a cab if the door opened half way on the road?
The taxi driver could just tell you, he can't stop because cars behind will bang into him but you can just fly out of the car, none of his concern as long the cars behind don't bang into him..! LOL!
kim_teo1627 said   on 20 May, 2010   Report as offensive  
why sporean still dont understand????? making ton of $$$ is the 1st priority....
** peak hour train comin every 5-8min...especial Yishun area toward Jurong....agree??
** Bus need to wait for min 20 min during peak hour... 8-9.30...
** what u meaning public transport???
****** long waiting time?
****** increase bus fare twice a month??
****** ask u to do more tranfer even u dont need it??
****** Decrease the bus fare only when u do the tranfer???

** not happy?? take taxi??
nobiggie said   on 20 May, 2010   Report as offensive  
What if in case of emergency? People panic and probably die trying to get out.
brown_bess said   on 19 May, 2010   Report as offensive  
incidents of such will happen with such a vast system. better to happen and realsie the remedial actions than none at all. but again....ever happen to the older systems?
ianieeee said   on 18 May, 2010   Report as offensive  
nah he wont get into trouble. technology isnt perfect. theres always a margin for error..