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Customer gets blister on butt after visting TCM outlet

A STOMPer suffered a blister on his right butt after receiving TCM treatment from an outlet in the Chinatown area on July 13.

Said the STOMPer:

"After the tui na, the therapist applied the medical hot pack on my lower back area.

"Immediately the one on my right buttock was too hot as I felt a very sharp pain.

"The physician told the therapist it could not be too hot, and he removed it from my buttock and put it back on after a short while.

"The physician then did accupuncture on me after removing the hot pack.

"When I got home, I found a big and red blister on my right buttock, about 10cm at the exact spot where I had found it to be too hot.

"I also felt a sharp pain at that area throughout the MRT journey home.

"The skin became black and burnt and was peeling.

"It was also very painful when I showered as it was exposed to soap and water.

"I was unable to sleep throughout the night because of the pain, and water had also come out from the wound and stained my bed.

"I experienced additional and unnecessary pain and had to go through great inconveniences through transport and medical fees.

"I have seen a doctor and was given seven days of medical leave.

"It is still discharging water and pain whenever I move my body, take my wallet, walk as well as turn or dress myself.

"If this burn can happen to me, it can happen to others as well.

The STOMPer has also lodged a formal complaint.

The TCM outlet has since replied that the temperature of the packs were tested before being applied, and the therapist had also immediately lowered the temperature after the STOMPer had complained about the temperature of the packs.

They also claim that there were no signs or response of discomfort from the STOMPer.

They also forbade any vigorous treatment as the STOMPer had surgery a on his spine.

Furthermore, the STOMPer also purchased a treatment packaged which the outlet has interpreted as an act of satisfaction on the part of the STOMPer on their services.

They have since allowed him to cancel the purchase of that treatment package, although they believe that the treatment process applied had complied with their standard procedures.

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Keywords:  service bad service
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  by 2 STOMPer(s).      
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20 comments
thomthumb said   on 27 Jul, 2012   Report as offensive  
Damn of all the things, you had to show me your buttocks ! Now my chances of winning the lottery, has gone up in smoke ! Speedy recovery though !
eddsean04 said   on 27 Jul, 2012   Report as offensive  
man, this looks bad, dude. Was there any penetration as well?
sound.mind said   on 27 Jul, 2012   Report as offensive  
Aww man that looks painful to me.. Tc bro..
handsme18 said   on 27 Jul, 2012   Report as offensive  
2nd last and last picture made a nice heart shape on u...Lol..
googoo1new said   on 26 Jul, 2012   Report as offensive  
I really pity you, but I have also got bad experience with acupuncture (I never did any tui na though). That time I was consulting a top tcm doctor in Xiamen of China. He was talking to my mom whilst treating me, and did not warn me about the heat beforehand. I also thought that it was normal, not till he turned around then saw a blister on my right knee and left ankle. Now there is a scar of 1.5 cm x 2.5 cm on my right knee, and a scar of 0.5 cm x 1cm on my left ankle. The tcm doctor asked me not to sue him, and to just treat the scars he has given me as souvenirs. The scars are permanent, though will fade with age.

Next time, if you feel something is not right during the treatment, please make a complaint straight away.

I wish you a speedy recovery, and that there won't be any unsightly scar left on your right butt.
BigHooHa said   on 26 Jul, 2012   Report as offensive  
Butt, Butt, Butt, that's the problem it always creeps up from behind and before you know it you're boiled.
blackfacejusticebao said   on 26 Jul, 2012   Report as offensive  
go to case consumer n Singapore Medical Association there to lodge a complaint.
thepointman said   on 26 Jul, 2012   Report as offensive  
Get a good lawyer and sue the shop until their pants drop.