This Urban Jungle
East West Line delay: Train broke down and had to be pushed out of station

STOMPer Stefanie shares a video recorded by a commuter of the train which broke down at Kallang station yesterday (Oct 14). The train was later pushed from behind by another train.

Wrote the creator of the video, uncleyap:

"At 5.53pm, on Oct 14, the train I was in failed to move after stopping at Kallang station, trapping us for 5 minutes.

"Later the doors were eventually opened and a train fault was announced.

"We were told to alight.

"Another train behind was stuck outside the station, on the track, because of the train which had broken down."Thus the passengers from the train behind were unable to alight, for at least 25 minutes.

"Later the train behind pushed the broken train out of the station so that its passengers could alight."

It was also chaos at Tanjong Pagar MRT during rush hour, reported STOMPer Rachel. The ticket gantries were closed.

STOMPer Dee was also stuck at City Hall station around 7.10pm, and could only board the fourth train.

She said:

"The trains came within intervals of about 6 minutes each, while those on the North South Line came within intervals of 2 minutes each.

"This long interval created a huge crowd of people at the platform, and hardly anyone could get into the train. Those who could had to push and shove their way through.

"About 10 trains from the North South Line came and went, and when I finally boarded the East West Line for a single stop to Bugis, I found myself pressed against and 'hugging' fellow commuters tightly.

"What a scary squeeze!"

  Click on thumbnails for larger image
Keywords:  mrt train breakdown
Enraged
67%
Shiok!
4%
LOL!
15%
So sad
3%
Sure or not?
6%
Bochup
5%
Rated  
  by 3 STOMPer(s).      
6991 Views
23 comments
boyan619 said   on 17 Oct, 2011   Report as offensive  
On 14 Oct at around 5.50pm, a westbound train at Kallang MRT Station had a train fault and had to taken out of service. As a result, westbound train service between Kallang and Bugis was disrupted for 20 mins. To maintain westbound service on unaffected stretches, trains were turned around at Eunos and Bugis.

Train services resumed at around 6.10pm, but passengers on the westbound services experienced longer waiting time between Kallang to Joo Koon due to the heavy evening peak hour passenger flow.

For safety reasons, between 6.00 to 6.20pm, passengers at Tanjong Pagar MRT station were requested to wait before entering through the faregates, to prevent overcrowding at platform.

Please accept our apologies for the inconvenience caused. Passengers who were unable to complete their journeys can file a claim at any of SMRT's 68 stations within the next 3 working days.

Yours sincerely

Gnin Kim Sang
Customer Relations
SMRT Corporation Ltd
general123 said   on 16 Oct, 2011   Report as offensive  
aiyai..again?
better keep my transport
bolooiliao said   on 16 Oct, 2011   Report as offensive  
Train break down again ?? Seem like it's getting more problem with our MRT System ?? It's either the system or the train problem...know to increase the fare but don't know how to improve the service...pui !!!
jimmyboy123 said   on 16 Oct, 2011   Report as offensive  
What?? Again. The garment badly need a pay cut for their incompetency.
stompplease said   on 16 Oct, 2011   Report as offensive  
just a train broke down.. with lots of frustrating commuters
Anynomous123 said   on 16 Oct, 2011   Report as offensive  
You guys forget about the green line once it started to rain, It was like 8.00 in the morning, peak hours. I woke up early to go to school and ended up late just because of the rain that makes the train move like a snail! Boon Lay to Jurong East 20 minutes! WTH! for real. ITS SUPER UNREASONABLE! no compensation no nothing. In japan once it is late they will issue a ticket telling that we are late because of a train fault. Here what we get is ignorance as if nothing happen and more scolding from the teacher because they are unaware of it and also not to forget punishments! CAN MRT DO SMTH? you have increased the price, show us what are we paying for!
mlyleo_69 said   on 16 Oct, 2011   Report as offensive  
It is just a train breakdown. Nothing is perfect. For sure they will rectify the problem. Learn through mistake. Sooner things are running fine and more systematically.
mlyleo_69 said   on 16 Oct, 2011   Report as offensive  
It just a train breakdown. Nt