SingPost reminded the postwoman who left mail unattended about the importance of preserving mail security after the postwoman left the mail behind in an attempt to keep them dry while delivering the rest of the mail to a neighbouring block.
The reply was in response to STOMPer Desmond's complaint about finding a pushcart full of mail left unattended in a Serangoon Avenue 2 void deck for more than 10 minutes on Aug 23.
A spokesperson from SingPost said:
"We refer to STOMPer Desmond’s feedback, 'Security risk: Mail left unattended for more than 10 min'.
"Our neighbourhood postwoman explained that her priority was to prevent mail from getting wet as she was delivering mail to the neighbouring block which was undergoing washing at that time.
"As such, she did not bring all the mail with her to the neighbouring block.
"We have since reminded the said postwoman on the importance of preserving mail security and will be taking disciplinary action against her.
"We thank STOMPer Desmond for his feedback.
"For feedback on our mail delivery services, members of the public can visit us at www.singpost.com/contactus."