Rescue officers were engaged in other emergencies when STOMPer F called for help to rescue his cat from a tree. SPCA had provided F with contacts of other agencies which could help, the agency says.

The sender had earlier expressed disappointment at SPCA's inability to send rescue personnel when his cat fell and got stuck in a five-storey tall palm tree.

SPCA also urges all pet owners to take extra care to prevent such incidents from occurring.

The organisation says in a statement:

"We refer to the posting 'Cat falls 10 storeys onto tree: We had to rescue it ourselves' and are glad that the cat has been reunited with its owner.

"The SPCA views all reports of animals in distress seriously and will do its best to attend to all calls as soon as possible.

"Our staff tried to explain to the owner that our Animal Rescue Officer was already attending to other emergencies at the time.

"We also referred him to two private contractors who had the necessary equipment (cherry picker)/expertise to help rescue his cat which was situated on a palm tree approximately five storeys high.

"By the time our staff arrived at the scene mid-afternoon, the cat had been rescued.

"We would like to take this opportunity to remind pet owners to take the necessary precautions to keep their pets safe".