STOMPer M purchased her Tiger Airways air tickets when they were on promotion and first she was told that they would reschedule the flights and then later on, they were cancelled.
The STOMPer was annoyed by this. She wrote:
“I booked two tickets to Langkawi when Tiger Airways were having promotions around the period when they were about to be listed. I paid approx $50 for two persons two ways.
“Weeks later, I was notified of a reschedule of the flights and I could either ask for a refund or choose another date within 7 days before and after the original date. I had to call the hotline so many times and when I finally got through, I had to wait for about 40mins before someone picked up.
“And now, they are telling me my flights have been suspended? They are processing a refund or I could change my destination to Penang without any extra costs if I wanted to
“They quoted ‘increased demand’ as the main reason for the suspension. How does that work out?
“Was it because my tickets were of promotional prices and that's why my flights git changed and now suspended?
“The above mentioned is purely based on my personal experience. Did anyone else encounter this problem?”
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Is it cheating if they are still accecpting people's payment for services with the full knowledge that they cannot provide the services? Afterall, once you accecpt payment, it's a contract.
I understand if things happen last minute, like weather, breakdowns etc, but when they know they don't have the pilot numbers, and still take payment from you.... is this called cheating?
some people might say it's being cheapo or wat but if tiger offers the tix at this price, it is a legal transaction. it's not as if the tix were free. a price was paid and even though much lesser than what should have been paid for similar service, it was a offer by the company.
so yup
And those who come here laugh at people who goes on budget airline. You all must be just kids who are still living off ur parents pocket money but act rich in front of your computers.
Jetstar fly from Terminal 1 tax cheaper than Tiger fly from budget terminal. You pay higher tax walking under sun to the plane but lower tax walk through guided walkway. what a world!