STOMPer Alex urges commuters to check that they are paying the correct bus fares. The STOMPer was overcharged twice recently.
"Check your fares when you alight from buses.
"In the span of slightly more than a month, I was overcharged twice even when I tapped my EZ-Link card as I alighted from SBS Transit buses.
"On July 20, I was charged the maximum fare which was more than twice of the 73 cents that I was supposed to pay when I tapped my EZ-Link card while alighting from a SBS Transit bus.
"On Aug 22, I was again charged the maximum fare which was more than twice of 73 cents that I was supposed to pay when I tapped my EZ-Link card while alighting from another SBS Transit bus.
"TransitLink acknowledged that both my claims were for overcharging and I was refunded the overcharged amount accordingly.
"The incidents could not have been caused by my EZ-Link card because I had been using it before and after the incidents and I am still using it now.
"It was likely that the GPS system on board the buses were messed up resulting in the maximum fare being charged.
"If this was the case, other commuters on the buses would have been affected as well.
"I wonder how many of such incidents went unnoticed.
"Since the commuters were not at fault, shouldn’t the bus operator voluntarily refund the overcharged amount to them?
"Does LTA monitor the frequency of such incidents?
"Finally, I urge all commuters to check their fares as they tap their EZ-Link cards.
"Don’t assume that once you tap your EZ-Link cards while alighting everything will be fine."
The photos were edited by the STOMPer.