In the Heartlands
Informed town council about hole through 24-hour hotline, but nothing done

STOMPer night owl saw a pothole at Yishun that was about 1 metre deep and wide. The STOMPer informed the town council via its 24-hour hotline and was told it would be rectified as soon as possible. However, when the STOMPer checked almost 5 hours later, nothing had yet been done.

Said the STOMPer (Jan 23):

"What's the point of 24-hour town council hotline?

"As I was walking to the other end of Yishun to join in the Chinese Lunar New Year countdown, I happened to see this manhole of about 1m deep and equal dimension at Yishun Street 21 between Blocks 201 and 202, beside the public staircase which leads to a bus stop. It is believed that the soil had eroded away due to the rain earlier on.

"Immediately I called the NEA, but they advised me to call the town council. I called the town council at about 10pm plus in Yishun to seek emergency help. I told them the location and the size of this manhole. They assured me they would rectify this ASAP.

"While I was walking back home, at about 0230 hours, nothing was done at all. People are supposed to be on standby to attend to emergencies, hence the hotline. I understand it's a holiday. Since it's a holiday and if nobody is on standby for emergencies, they should close down the hotline.

"If they had reacted to the call, and found nobody to repair the hole, at least close down this area and place a safety sign to warn public users to stay away. But this case, it seems nothing was done!

"I'm just very disappointed in the town council. They did not do as promised.

"Let's hope tomorrow no kids would be injured. Imagine if some kids play at night, and happened to fall inside...how? Who is going to answer to it?"

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  by 3 STOMPer(s).      
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8 comments
Knitemare said   on 31 Jan, 2012   Report as offensive  
The location of the hole is not critical. It's not like it's at the middle of the pavement.
terrible99 said   on 26 Jan, 2012   Report as offensive  
Who is going to pay them to come back on PH ? You ? If not shut up la.
whattodo said   on 25 Jan, 2012   Report as offensive  
1m deep??! sure boh?
sanctuary said   on 25 Jan, 2012   Report as offensive  
Maybe different town councils react differently to different situations. When I saw a patch of urine right in front of the lift door on NY's eve, I called the TC and they despatched someone to clean up the place within 60 minutes.
simontemplar said   on 24 Jan, 2012   Report as offensive  
Frankly speaking, if kids fall into the hole, the liability really lies with the parents and not some town council alone.
wakakaka said   on 24 Jan, 2012   Report as offensive  
some things are very unexpected bro, indeed children may possibly fall in that hole. stomper, give the town council some time since its a holiday. who doesnt want a good holiday with their own family, or taking a good break from work? im sure you do! ;)
simontemplar said   on 23 Jan, 2012   Report as offensive  
Please lah, I dun expect our kids to be stupid enough to play in mud. Dun expect things to happen within 5 seconds of your request especially on a holiday. At least things move here. In some developed countries, there is no 24-hr hotline and the maxim "let nature takes its course" rules.
hopefulguy said   on 23 Jan, 2012   Report as offensive  
Think they have to wait for something to happen then action can be taken!
It is very common here as Singapore regarded as an efficient country, but not exactly on government services..... .