STOMP - Singapore Seen - Check before paying as there may be 2 concurrent promotions at the store

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Got service or not?

Posted on 29 Dec 2011

Check before paying as there may be 2 concurrent promotions at the store

STOMPer C was shopping with his wife when he noticed that promotional prices and prices on the receipts did not correspond.

Said the STOMPer:

"As Guardian is currently having storewide sales, my wife and I went down to Yew Tee Guardian store to stock up on CETAPHIL cleanser.

"It was stated clearly on the shelf that the CETAPHIL range was having 20% off ($30.90 x 80% = $24.72), thus we purchased 2qty ($24.72 x 2 = $49.44).

"However, upon paying, the receipt shows $49.90 for 2.

"We checked with the cashier and learnt that there is another promotion going on.

"We commented that we should enjoy the better promotion from the customers' point of view, but they told us that the promotion cancels the 20% discount.

"I do not wish to argue with them as it is just a difference of $0.46, but what worries me is that there are other items which are having the 20% off tag with no actual discount."

Keywords: overcharge , got service or not

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26%

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39%

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27%

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5 comments

shuelin11 said on 12 Jan, 2012 Report as offensive

aiyah, normal la.. guardians has got thousands of items instore. how can the staff noe all promotion? and sometimes they jus have to take payment according to their system ma.. get a life.. its not a big difference, just 'gor ka = $0.50' nia..

splatted said on 31 Dec, 2011 Report as offensive

Clearly you are worried about $0.46 cents, otherwise you wouldn't have taken the time to rant. If it was such an issue, you could have asked the cashier to put it through as two transactions.

stomp_rat said on 30 Dec, 2011 Report as offensive

same experience with Guardian about a year ago at Tampines outlet. seems the "old system" is still on.

AudiLover said on 30 Dec, 2011 Report as offensive

reminds me of SMRT's lack of efficiency all over again

outofcontrol said on 29 Dec, 2011 Report as offensive

Yes, I also experienced unhappiness with Guardian's promotion. Displayed 20% discount n payment indicated as no discount. Ask them, they said this item got no discount at all!
Later, I doubled-check with another sale lady, she said this item really got 20% discount!! WTH

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