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Salesgirl forces customer to buy Christian Dior makeup after trying 'sample'

There was a 'no trying' sign which was not noticed by STOMPer Joanne when she tried the opened sample, thus the salesgirl forced her to buy the sample after she tried it.

Said the STOMPer:

"I was at the small road show sales counter located at the lobby of my company building.

"I went to look at the cosmetics and tried out the eye shadow which was opened on display.

"The salesperson right next to me immediately shouted to me that I cannot try which is after I already did so.

"If she wanted to stop me, she could have stopped me as there was no other customer around.

"After that they demanded me to buy the product and say that there's a 'NO TRYING' sign which was located on the other side of the counter and not within my viewing range.

"I refused to buy as it is a norm for customer to try out the product before buying them and the lady started making a big fuss raising her volume.

"She even demanded to see my supervisor when I still refused to purchase it and tried to reason it out with her.

"The owner of the next sales counter came over and said that we could see the security record for proof but the fact that I didn’t deny I touched the product and I was saying it shouldn’t be right for me to purchase it.

"She made it too embarrassing for me by attracting other people and the attention of the security that I had to give in to her but she still continued attacking me verbally and I felt offended.

"The product is actually very old and there were signs of wear and tear on the casing.

"If it was a product that couldn’t be tried why would it be in such bad condition? Look at the photos attached."

  Click on thumbnails for larger image
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35 comments
GQGQ3011 said   on 3 Feb, 2012   Report as offensive  
And look at the color?! Who uses such OLD FASHION color nowadays?! Its really a joke! Why make urself so silly here? Christian Dior is a HAUTE COUTURE BRAND. Wait! Do u know whats haute couture? I guess a person who goes to ulu shop like u probably wouldn't know. It means HIGH FASHION. Where does all the fashion come from? Its from france in paris. Which brand? A lot. And C.Dior is one of them. The most prestigious. Hence their make up ( eyeshadow, lipstick and any colors are inspired by their haute couture dresses and clothes that the designer designed for each of the season.
So do anyone here think that a prestigious brand like C.Dior will allow such a old vintage stock or badly tarnished packaging to be sold off their counter? Or allow their girls to allow such situation to happen? COMMON SENSE. Obviously NO!!! So is this post silly and redundant? Obviously YES!!!
GQGQ3011 said   on 3 Feb, 2012   Report as offensive  
I suggest u throw away that eyeshadow as its way too old or fake that if sth were to happen to ur face. U might just post on stomp again to complain about how bad dior products is? FOR THE FACT THAT U WERE SO CHEAPO to buy from those shop. Get this right that Christian Dior is one of the most prestigious brand.

For the rest who have no idea and thought that this stomper is right. Do understand that she did not purchase from the christian dior cosmetic counter. The sales girl that she encounter this with wasn't a sales girl hired by dior. Its some ulu or fake shop that she tried and got forced to buy from. Yet now complaining on stomp. How pathetic. Tsk
GQGQ3011 said   on 3 Feb, 2012   Report as offensive  
Oh dear! What a total disgrace!!! Bought from some unauthorized or ulu beauty shops ( probably trying to scrimp and save a few dollars ) and even dare to post it online for the whole of sg to see and even rant about it.

Firstly. Look at the packaging. The eyeshadow design. ITS SO VINTAGE?! I guess my granny probably used it during her era? or My mum during her younger days? And u even tried it?!

Secondly. High possibility that its fake. Christain Dior cosmetic counters are where u can find the REAL and AUTHENTIC products and there is where SUCH SITUATION WOULDNT HAPPEN. Its unfair for u to bring christian dior and their sales person name down when u are buying it off some unauthorized shop where the sales girl aren't employed by christian dior. SHAME ON YOU!
klengleng said   on 3 Feb, 2012   Report as offensive  
thats the results of buying from an unauthorised beauty shops.. and i suggest u do not use that eyeshadow coz its a very very old eyeshadow from Dior its no longer in production and expires like donkey years ago.. n may not be the real product... many of these beauty shops are selling counterfeit products..
marsupilami said   on 25 Oct, 2011   Report as offensive  
normally samples would have a sample sticker on them and normally display items are there just to let customers look at how the eye shadow or wad is like inside. besides, ownself no money buy eye shadow? need go in use pple de?
ocliff70 said   on 9 Oct, 2011   Report as offensive  
Why so weak and give in?
meiqichua said   on 17 Sep, 2011   Report as offensive  
itchy hands la! u deserve it!
chicsavvy said   on 13 Sep, 2011   Report as offensive  
You didnt purchase from original counters right? From orchard plaza one of those dodgy beauty shops?