Got service or not?
We reserved, but restaurant supervisor chases us out for taking 'reserved' seats

A STOMPer apparently made a reservation at a restaurant in United Square, but was yelled at and chased away by the restaurant supervisor when he and his friends sat down to enjoy their buffet.

Said the STOMPer:

"We made a reservation for 18 at Vienna, United Square on Tuesday (Aug 30).

"We were enjoying our buffet when we met this supervisor who had an attitude problem.

"Our soup orders were served initially by other staff and this supervisor started yelling at us saying that the place we were sitting at were reserved seats.

"Ya, we reserved them. She chased three of my friends away and continued yelling as if the seat allocation became the customers' fault.

"She totally spoiled the whole dinner and we stood up and walked off to head for another restaurant.

"This attitude-problem supervisor continued her yelling and chased us up to the main road and demanded her photo back as we took some of them.

"We did made payment for 10 pax for this twenty-minute buffet.

"We gave in and decided not to create a dispute there as this supervisor turned it ugly.

"Where is the customer-first mindset and the effort to solve customers' problems instead of yelling away?

"Vienna is a reputable restaurant and yet its image is spoiled by this kind of staff.

"No apology was made and we had to pay for such service. It's a total disgrace!"

The photos were masked by the STOMPer.

  Click on thumbnails for larger image
Enraged
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Rated  
  by 12 STOMPer(s).      
56500 Views
169 comments
shanti6677 said   on 22 Sep, 2011   Report as offensive  
@SZCZESNY2326

I understand that you emphatize with Chao Tiong Bu.. And this has nothing to do with Indian national please.. For those Chao Tiong Bu, do ALL of them really "earned their salary with a clear conscience and hard work"? Look at those news reports of home-wreckers, cheaters and whor**... And for goodsake, this has nothing to do with Indian nationals of better dignity...At least the female migrants from India does not behave like those from PRC (Chao Tiong Bu)
ayusian1982 said   on 22 Sep, 2011   Report as offensive  
Since you got book then ask her for the reservations book see got your name anot lar unless you are telling a lie lor !! Unless when you make reservations you give the wrong pax count no wonder you piss her off lor !!
killer999 said   on 22 Sep, 2011   Report as offensive  
She looks yummy, she can serve me? How much ?
SZCZESNY2326 said   on 22 Sep, 2011   Report as offensive  
Stop being such a snob and idiot.. Wats that gota do with her nationality? Chinese from China cant work here? Indians cant work here to feed their families back home? At the end of the day, they earned their salary with a clear conscience and hard work.. Chao Tiong Bu? U den Chao Xim Gua (black hearted)
shanti6677 said   on 22 Sep, 2011   Report as offensive  
Chao Tiong Bu.... She is serving the wrong line..
augustchua said   on 20 Sep, 2011   Report as offensive  
i can only give you one word ; "COWARD" !!!
ka_franz said   on 20 Sep, 2011   Report as offensive  
Let's see... u urself allowed the restaurant supervisor to bully u like this, u didn't hv the guts to argue back or even ask for a refund. U just left like a pathetic coward, like u wrote: "We gave in and decided not to create a dispute there as this supervisor turned it ugly."
So wat do u do instead... vent ur frustration on stomp like the f**king coward that u are.
Grow some balls, Dude!!
stewartkong said   on 17 Sep, 2011   Report as offensive  
is the story true or not, the pic never show the story about the yelling or anything. do you have something better to do than saying other people bad thing. Or the story isit about yourself yelling at people cause you have to wait for seat for a long time.