This employee of Browhaus told STOMPer Sha to leave after she was late for ten minutes for an appointment. He even stopped a colleague who tried to intervene, saying that telco M1 would have refused to serve her as a customer as well.
Sha wrote:
"On July 14 I went to brow haus for my appointment.
"I was 10 minutes late and was told by this guy that there were no avaliable therapists to attend to me as I was late, and I was asked to leave.
"I was annoyed and asked him to give me another alternative. He said that I'm always late and this is causing stress to his therapists.
"I was disgusted by his approach and asked for a refund since he was not keen on attending to me.
"Immediately, he told me 'no'.
"Meanwhile, his colleague asked me to take a seat and said that he will get a therapist for me. The guy in the picture stopped him and said that nobody is going to attend to me.
"I hit back by saying that he was soooooo sweet when promoting the service package and after I bought it, his service sucked.
"He said that if I were to go to M1 I would get similar service.
"I was totally put off by his unprofessionalism by pointing the finger at other organisation. I was furious and dashed out from the shop."
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it is your responsibility to be punctual. you have yourself only to be blamed for this. even if you complain to CASE, their company have to right to reject you. doesn't mean that customers are always right. you are seriously wrong this time.
You were the one who's not responsible enough, as an adult, to turn up punctually for an appointment, therefore, it's natural to be denied of service.
Please be less self-centered.
Eh hello off topic leh...
If u wanna tok about ur fren stomp about her la haha
Bo liao zzzzz