Imagine purchasing 4 tickets to the Underwater World at $22.90 each and then later discovering that Sentosa is having a 'Stars of Sentosa' promotion ticket which offers Underwater World, Dolphin Lagoon and Butterfly Park at the same price!

This was what STOMPer James Ang experienced when he visited Sentosa on 6 Jan. In an email to us today (7 Jan), the STOMPer says:

"How can there be such a discrepency in pricing?

"A check with the Butterfly Park ticketing staff revealed that she did not know if the Underwater World still carried the 'Stars of Sentosa' promotion, and asked us to travel back to the Underwater World to find out.

"Why are details of promotions not shared across Sentosa?

"I have called the Underwater World staff and enquired about the 'Stars of Sentosa' promotion. She replied that the promotion had ended on 3 Jan. Then why was Butterfly Park still having the promotion now?

"The staff said she would check with the Butterfly Park and get back to me. No one did.

"It would appear that Sentosa is only interested in providing world-class admission fees instead of world-class service."

On top of that, the STOMPer also found out that the relocation of the Dolphin Lagoon was not updated in the Chinese version of the Sentosa map.