Got service or not?
Rude staff chases us out of cinema after blackout without explanation

When STOMPer Polite wanted an explanation from a cinema staff on why they were told to leave the theatre after a power shutdown, they were chased out rudely.

The STOMPer said:

"When a certain cinema experienced a power shutdown, and the reason could not be found, customers who were told to wait, were chased out of cinema as the next batch of customers needed to be entertained.

"When explanation was asked for, we were told that we should not be making their life harder for them.

"A cinema attendant said 'Do you want me to ask the minister to come down to apologise? Because he is the one who owns this place'.

"Is this how staff are trained to react?"

STOMP is getting more details from the STOMPer.

Keywords:  rude staff
Rated  
  by 9 STOMPer(s).      
20041 Views
25 comments
KiraFreedom said   on 22 Jan, 2010   Report as offensive  
Reply @ http://kirafreedom.livejournal.com, with comments...
kenorulz said   on 16 Jan, 2010   Report as offensive  
boycott = girl dun care bout boys.. in cinema = cinemacott =)
@iluvstomp5- lawl minister. that cinema so pathetic?? no backup power??and just becoz of a blackout, 50+ to 100+ people go there for nothin they pay for nothin.. and they get back in return is staff's lousy attitude when they demand for explanation.. and no security guard go help settle.. and someone should call the police becoz these = daylight robbery.. pay but nothin in return ..
xjjsamxjj said   on 16 Jan, 2010   Report as offensive  
AH YA WE GO TEMPLE JOESS STICK PUT INSIDE 5 SEC ALSO THROW AWAY LA ....DONT NEED BURN ALL WANT LA. HA HA
sandman79 said   on 7 Jan, 2010   Report as offensive  
Perhaps what the cinema staff should have done is APOLOGISED. Then provided a full refund *and* free passes as a goodwill gesture to the patrons. It's quite appalling that the cinema did not have an contingency plan for such eventualities.
sexysexygirl said   on 7 Jan, 2010   Report as offensive  
wa lao golden village so big u tell can't hv back up power meh kns
shazuan07 said   on 7 Jan, 2010   Report as offensive  
Next batch need to be entertained but current batch dun need cause they already watch part of it,is it?Ridiculous.
Honeybee76 said   on 6 Jan, 2010   Report as offensive  
Who knows maybe the patrons made things difficult for the staff till the staff cannot take it. They were probably trying to calm the situation down but instead the patrons kept asking and asking and asking, can be damn irritatin. Just cooperate and leave lah, thenwait till much later then ask for explanation also can mah.
Bryanxified said   on 3 Jan, 2010   Report as offensive  
hahaha i so agree with finalwarning with the last part.