STOMPer Zou is upset that an airline has not responded to her in months after her wooden tea drainer broke in half during air delivery.
Said the STOMPer:
"Priority Flyer Fragile Item broken by United Airline receives no compensation despite months of waiting.
"As a Star Alliance Priority member, we had deposited our wooden tea drainer as a 'Fragile' item in April 2012 with United Airline.
"Upon our arrival in Singapore, we realised that our wooden tea drainer deposited was broken in half.
"We believe some heavy items had been been placed on our item.
"Despite months trying to contact the airline representative office in Singapore and the UA Office, they only explained the item, which is worth of USD350, exceeds their compensation budget and requires further investigation, with no further response from them.
"I never imagine a so-called established airline would have such service yet no authorities could deal with them.
"'Fragile' item stickers and Priority member status are useless."