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Priority flyer's fragile item broken, but no compensation from airline after months

STOMPer Zou is upset that an airline has not responded to her in months after her wooden tea drainer broke in half during air delivery.

Said the STOMPer:

"Priority Flyer Fragile Item broken by United Airline receives no compensati​on despite months of waiting.

"As a Star Alliance Priority member, we had deposited our wooden tea drainer as a 'Fragile' item in April 2012 with United Airline.

"Upon our arrival in Singapore, we realised that our wooden tea drainer deposited was broken in half.

"We believe some heavy items had been been placed on our item.

"Despite months trying to contact the airline representative office in Singapore and the UA Office, they only explained the item, which is worth of USD350, exceeds their compensation budget and requires further investigation, with no further response from them.

"I never imagine a so-called established airline would have such service yet no authorities could deal with them.

"'Fragile' item stickers and Priority member status are useless."

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Keywords:  bad service
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  by 3 STOMPer(s).      
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12 comments
whatamIdoinghere said   on 14 Aug, 2012   Report as offensive  
The packaging is already questionable.

If your claims get through, many will start packing damaged items and claimed the airlines.

Yours may be a genuine case, but there are many conmen who who had been doing that decades ago.

.....about the lost ring at Shangri-la? Who can vouch that?
mariolugi said   on 14 Aug, 2012   Report as offensive  
Next time take SIA . A year ago same thing happen to a vase I bought from Japan. Although it took some time , 2 weeks . SIA did compensate me for the vase .
ingoditrust said   on 14 Aug, 2012   Report as offensive  
UA service has been going from bad to worse over the past few years. Hope recent merging with Continental can improve its service.
Woodsbury said   on 13 Aug, 2012   Report as offensive  
I thought only machine whine, human also whine & whine & whine
failenglsih said   on 13 Aug, 2012   Report as offensive  
did you frat 1
miakayuki said   on 13 Aug, 2012   Report as offensive  
stomper Zou did u put bubble wrap, crushed up newspaper and soft stuff that inside with the wooden tea drainer?? Cos it does not look like u have done it in the photos u posted. U are a dumb person to post it here think before u do. U post here do wad? tell us that u very rich ah?!
And your so called "wooden" tea drainer DOES NOT look like wood more like ceramic. Plus the airline will not compensate u if u did not get an insurance for your stuff. Even if u did get an insurance your packaging does not look like it is properly wrapped.
remino_84 said   on 13 Aug, 2012   Report as offensive  
I bought it for just $30
evilbustard said   on 13 Aug, 2012   Report as offensive  
dun try to come here and blow things big!