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Guy shocked to receive utility bill that's double of what he usually pays

STOMPer Allen was shocked to receive a utility bill in June that showed a two-fold increase in his household's consumption.

Said Allen:

"I wonder how many of you have received a 'big' utility bill for June's charges, that came in almost the same time with the GST rebates notification.

"For mine, the consumption for all items (electricity, water and gas) have increased to an level of almost 100%!

"This is ridiculous as there are only two working adults in my house -- that is my wife and myself.

"Hence, we are only at home on weekday evenings or at night!

"I have called up Singapore Power on Monday but the customer service Officer basically just tried to find all reasons to justify the charges.

"In the end, I was asked to write-in or email. My precious 20 minutes had been wasted on the call.

"I had drafted an email to SP on the same day but till date, there's still no reply from them.

"And we are just to pay for whatever charges they put into the bill?"

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  by 6 STOMPer(s).      
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50 comments
aworkingmother said   on 4 Oct, 2012   Report as offensive  
I too have experience a hike in my electricity bill after comparing it with my previous months bill that i decided i have to call up SP to find what happen.

April - $206 (My bill has always been consistent at around $200 range)
May - $197
June - $358 (I was on a week's holiday with family, so how can the bill come out to his figure??)
July - $209 (Government gave a rebate of $90, but bill came out to be around almost $300 too)
Aug - $305
Sept - $288

Now I am convince that this doesn't just happen to me after reading from the internet that many too has experience a hike in their electricity usage for the past few months. It is sad to hear that some have called SP and they never return the call...
tanfamily123 said   on 27 Jul, 2012   Report as offensive  
I'm late but better late than never.Looks like this is a phenomenon across Singapore. My neighbours and I also noticed a similar jump in our utility bills. The usage chart looks suspiciously alike. Surely we all can't all decide to use a whole lot more electricity in the same month? And if I remember correctly, June was a rather wet and cool month so we wouldn't be cranking up the aircons unnecessarily. Apparently PUB said that they did an update of the readings. I always thought the meters were inaccurate to begin with but if our readings can suddenly spike across the nation, then something is seriously wrong. Water canals cannot cope, trains breaking down... what next? Electricity meters going haywire? And Electricity tariffs were supposed to go down this quarter by a a princely 2.4%. PUB had billing glitches before. Is this one of them? There are too many cases to ignore.
Confused said   on 19 Jul, 2012   Report as offensive  
Hey... it happened to me too! I have received a bill that is literally double! What is going on? I was still in a fix whether to go ahead and pay or ask for an explanation. My bill never went so high even when there were double the people in the house when I had family visiting and them being home all day when my husband and me went to work... with power running 24hrs. Thanks to the stomper who has posted this, makes me realize there is definitely something wrong!
richards said   on 15 Jul, 2012   Report as offensive  
In year 2000 I am paying utility bill $80-$90 and now I am paying $310-$320 world of different.After singapore selling off 3 power station our electricity price going up and up.Looking back Hong Kong electricity prices are same as singapore now world apart,even now US are cheaper.Oil price and US Dollars are down sharply.2000 - 2012 the oil price are not increase to 200% more over US dollars are cheap, but our bill are addition of 200%
siaoliao said   on 15 Jul, 2012   Report as offensive  
I had a similar experience, talking to the counter staff makes one raised the blood pressure. I believed there was a billing glitch that was not spotted.
dustyseed said   on 14 Jul, 2012   Report as offensive  
I also have a bill shock in June. guess need to write in.
imnotkaypo said   on 14 Jul, 2012   Report as offensive  
My bill last month only 30 bucks..
lovemelovemenot said   on 14 Jul, 2012   Report as offensive  
Our govt gave every HDB household the utilities rebate right?? You think free arh...... calculated in already.

Give u one chicken wing, now asking for not whole chicken hor but whole turkey.