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Cinema website glitch double charges patron for tickets

STOMPer JH says he was double-charged for five tickets by Shaw Cinemas' booking system. He also noted that the website was loading very slowly at the time.

The STOMPer relates his experience:

"There is a glitch in the movie booking system on Shaw's website that causes it to double charge.

'I was booking tickets for The Avengers 3D for a party of five on April 30, at the total cost of $71.00.

"The booking system was loading slowly and was jerky.

"Later, I noted in my bank account statement that I was double charged with two transactions of $71.00 each.

"I think Shaw needs to review their booking system and implement more error-checking mechanisms.

"My advice is to always verify your expenditure on your statement."

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Keywords:  cinema
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2 comments
racingboy said   on 27 May, 2012   Report as offensive  
Dont trust on booking online liao i every kana 1 before...
BelSerene said   on 27 May, 2012   Report as offensive  
My SIL's bf got e same experience from Cathay but his case was worse. 5 times of e transaction. I should check my statement everytime from now.