What Bugs Me
Another bad publicity stunt? ATM spitting out bogus receipts

STOMPer Claire Shen was shocked when she saw this UOB ATM in Bedok spitting out bogus receipts by itself. Could this be yet another bad publicity stunt, asks the STOMPer.

In an email to STOMP today (Nov 9), the STOMPer says:

“I would like to send this to you because I've given up on getting an explanation from UOB.

“I contacted them a few times but have not heard anything back. I don't know if they are trying to hide a serious problem in their system.

“I hope that using STOMP as a platform can provide an answer to this possible security issue.

In an email intended for UOB, the STOMPer says:

“I was going to withdraw from your ATM near the Bedok central market today around 1.30pm, and saw that it was spitting out bogus receipts by itself!

“I didn't use it because I thought it was a virus. I called your service centre and your staff thought it was a joke. It has been more than an hour and I still have not heard from you.

“I want an explanation. I've trusted your bank and your security, and this is not funny at all. Is this a bad marketing idea? Be honest with me.”

Keywords:  publicity stunt
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  by 3 STOMPer(s).      
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32 comments
mohsalah said   on 2 Dec, 2009   Report as offensive  
The same incident happened to me today in Egypt! I found your site when i Googled the incident.. Could it be a global virus?
See my post here http://mohamed-salah.com/2009/12/01/bank-masr-atm-virus/
stomper2503 said   on 20 Nov, 2009   Report as offensive  
The smilie looks faked. photoshoped. although self spitting of receipts could be true
cshenonline said   on 16 Nov, 2009   Report as offensive  
Hi everyone, so UOB finally did call me and tell me that it was some sort of printer error. I don't know whether to be convinced because I'm not very techy...but I don't know if a smiley face spells disaster. I always thought these things had to be programmed.

To the STOMPer who said that you've seen it on a POSB machine too, was it exactly the same?

For those of you who think I played a prank, that's really silly because this is a really serious issue. I don't know what it was, but I can only hope UOB has taken care of it.
galaxyquest said   on 15 Nov, 2009   Report as offensive  
Damn it! ytd went to UOB for update of my passbook. but it say my passbook was faulty or invaild. sianz.. hate to go down to UOB for replacement. i already throw my passbook away. this type of UOB are sucks!
junkai21 said   on 11 Nov, 2009   Report as offensive  
Oh my. Waste of paper and resources!!!! I am going to terminate my account tomorrow.
whatiswrongwiththisworld said   on 11 Nov, 2009   Report as offensive  
sian receipts only why not money LOL ROFL
kaypohgal said   on 11 Nov, 2009   Report as offensive  
the smiley face is cute
zaigal87 said   on 11 Nov, 2009   Report as offensive  
now we know that the receipts doesn't give u a smile...